Non-plant orders are shipped within 2-3 business days.
For pots and other non-plant orders, full refunds will be issued for any reason if your order is returned undamaged within 14 days of delivery. Customer is responsible for return shipping fees and any damage that occurs during transit. Contact us at: janny@roselent.com to let us know of the return.
We gladly offer refund or replacements if the items arrived damaged. Please contact us and provide your order number and photos of the damage, both the packaging and the pot(s).
